At Ultra Durable Technologies, we are constantly striving to improve our service and ensure that our products are delivered to you in the most efficient and effective manner possible. With this goal in mind, we are excited to share some important changes regarding the availability and distribution of our products.
Transition to Exclusive Distribution Partners
If you haven't received a notification already, please note that Ultra Durable Technologies has transitioned to an exclusive distribution model. This means that we are no longer selling directly to contractors but are instead going through our trusted distribution partners.
Why This Change?
We believe that this new approach allows us to better serve your needs through specialized distributors who can offer more personalized and local support. This change also enables us to focus more on product development and innovation.
Key Changes You Should Know:
1. End of Direct Sales: As part of this transition, direct sales from Ultra Durable Technologies, including orders through our web store, has been discontinued.
2. New Ordering Process: From the transition date, all orders for our products need to be placed directly with our distribution partners. This change is designed to streamline the ordering process and provide you with faster and more efficient service.
3. Enhanced Support Through Distributors: Our distribution partners are not just suppliers. They provide direct ordering services and technical support, ensuring that you have all the information and assistance you need for the effective use of our products.
Your New Distributor
If you haven't already received information about your new distributor, please contact
chrisd@ultradt.com and he can provide you with the Ultra Durable Technologies distribution partner serving your area.
Your Next Steps
For Purchases: Please make your product purchases through our distributors. More information on how to order will be provided by your distributor.
For Support and Queries: Our distributors are your first point of contact for any support or queries related to our products.
Your Feedback is Valuable
We understand that change can bring questions, and we want to make this transition as smooth as possible for you. Please feel free to
reach out to us with any concerns or feedback you may have. Your input is important to us, and we are here to support you through this change.
Thank you for your understanding and for being a valued customer of Ultra Durable Technologies. We are excited about this new chapter and confident that it will bring about a better, more efficient way to serve you.