UDT Privacy Policy

Ultra Durable Technologies (UDT) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and when we may share it. 

1. Information We Collect

 We may collect personal information when you: 

  • Fill out an online form or contact us through our website 
  • Request product information or support (such as by phone, text, email, or in person) 
  • Leave a comment on our site or social media posts on other platforms 

This information may include your name, email address, phone number, company, mailing address, and any other details you choose to share with us. We also automatically collect limited technical information (such as your IP address and browser type) to help us maintain and secure our website. 

 2. How We Use Your Information

 We use the information you provide to: 

  • Respond to inquiries and provide customer support 
  • Fulfill orders and manage transactions 
  • Improve our website, products, and services 
  • Communicate about updates, promotions, or technical issues 
  • Connect you with our distribution partners when appropriate 

3. Sharing Your Information

 We do not sell or rent your personal information to anyone. However, we may share limited information with trusted third parties in the following cases: 

  • With our distribution partners: when a contractor or end user reaches out to us about products or services, we may share their contact information with a UDT distribution partner so they can work together directly. This helps ensure you receive optimal support and product access. 
  • With service providers: we sometimes work with other companies to process payments, manage shipping, handle emails, analyze data, or scan for security issues. These companies are only given the information necessary to perform their duties and are required to protect your data. 
  • For legal or safety reasons: we may disclose information if required by law or if necessary to protect our rights, property, or safety, or that of others. 

 4. Cookies and Analytics

 Our website uses cookies and Google Analytics to understand how visitors use our site. Cookies help save your preferences and improve your experience. You can control or disable cookies in your browser settings. 

 5. Security

 Our website is hosted on secure servers and protected by SSL (Secure Sockets Layer) encryption. We also maintain system logs to detect and prevent malicious activity. Logged information (such as IP addresses) is retained for 14 days before deletion. 

 6. Data Retention

 If you leave a comment or submit a form, we retain the information and related metadata as needed to respond to your request or improve our services. You may request to have your data exported or deleted at any time, except for information we are legally required to keep (e.g., for tax, fraud prevention, or security reasons).

7. Your Rights

 You have the right to: 

  • Request a copy of your personal data 
  • Request correction or deletion of your data 
  • Withdraw consent for communications 

To make a request, please email info@ultradt.com with "Privacy Request" in the subject line. 

 8. Policy Updates

 We periodically review and update this Privacy Policy to reflect changes in technology, law, or our business practices. Updates will be posted on this page with a new effective date. We encourage you to review this policy occasionally to stay informed. 

 9. Contact Us

Ultra Durable Technologies 
355 6th Ave N 
Waite Park, MN 56387 
(320) 258-2266 
info@ultradt.com 
https://ultradt.com/